Instagram automation for creators who sell

Turn comments into conversations  and conversations into action.

RelayDM watches your Reels and posts for the words that signal intent, posts an approved public reply, then relays a private DM carrying two tracked destinations — the offer and the answer — and measures what happens after the click.

  • Built on official Meta APIs
  • No Instagram password
  • 7-day trial
  • Local pricing detected automatically

Live product demonstration

Relaying
  1. Comment
  2. Match
  3. Public reply
  4. DM
  5. Two destinations
  6. Click
  7. Attribution
Post commentsSample data
AY

ayesha.styles

link please 🙌

Watching for trigger words

Keyword rule: “link”, “price”, “send it”

Direct messageQueued

Hey Ayesha — thanks for commenting 💌 Here are the two links I promised:

Primary

Shop the outfit

relay.dm/shop-outfit

Secondary

Size guide

relay.dm/size-guide

AttributionSample data

Primary clicks

Secondary clicks

Combined CTR

Product demonstration built from RelayDM components — not a customer screenshot.

What RelayDM does

From a public comment to a tracked click, in one automatic step.

No manual replies. No copy-pasted links. No “link in bio” detour.

  1. Step 1

    You post a Reel

    Your content does what it already does — collect comments.

  2. Step 2

    Someone comments

    “LINK”, “price”, “send it” — or any comment at all.

  3. Step 3

    RelayDM matches the trigger

    Keyword, phrase or any-comment rules decide what fires.

  4. Step 4

    An automatic DM goes out

    A private reply, sent through the official Meta API.

  5. Step 5

    Two tracked destinations

    Primary and secondary links in the same conversation.

  6. Step 6

    Clicks come back as data

    Each destination is measured on its own.

See the relay

One comment, relayed all the way to an attributed click.

Every step below is a real stage in the pipeline — detection, matching, the public reply, the private DM, the two destinations and the click that gets attributed back.

Step 1 · Comment

A follower comments

Someone types your trigger word under a Reel or post.

Step 2 · Match

The trigger matches

Keyword, phrase or any-comment rules decide whether to fire.

Step 3 · Public reply

A public reply is posted

Your approved reply appears under the original comment.

Step 4 · DM

The DM is delivered

A private message goes out through the official Meta API.

Step 5 · Two destinations

Two tracked destinations

A primary offer and a secondary answer, tracked separately.

Step 6 · Click

The click is attributed

Each redirect records which slot earned the visit.

Step 7 · Attribution

Analytics update

Per-slot clicks, unique visitors and combined CTR.

Post commentsSample data
AY

ayesha.styles

link please 🙌

ST

studio.official

Sent you a DM 💌

Trigger matched · Reel launch offer

Keyword rule: “link”, “price”, “send it”

Direct messageDelivered

Hey Ayesha — thanks for commenting 💌 Here are the two links I promised:

Primary

Shop the outfit

relay.dm/shop-outfit

Secondary

Size guide

relay.dm/size-guide

AttributionSample data

48

Primary clicks

23

Secondary clicks

31%

Combined CTR

The opportunity

Comments are the clearest intent signal you get — and the easiest one to lose.

Nobody types “price?” by accident. The gap is not attention, it is the handoff between the comment and the next step.

Intent cools fast

A comment is the moment attention peaks. By the time you answer manually, the follower has scrolled on.

Link in bio adds steps

Profile → bio → link page → the right link. Every hop is somewhere a curious follower can drop off.

Good posts outgrow your inbox

The post that works creates more conversations than one person can answer by hand, at hours you are not online.

You cannot see what worked

Without tracked destinations there is no way to tell which message, post or link actually earned the click.

RelayDM does not promise sales or followers. It removes the delay, the missed comments and the guesswork — so the people who already raised their hand get a fast, consistent, measurable next step.

The build

One automation, five decisions.

Everything you configure lives in a single builder — no flow-chart maze to learn.

Trigger

Choose what starts it

One keyword, a list of keywords, or every comment on a chosen post.

Public reply

Answer in the comments

Optionally post a short public reply so everyone sees you responded.

Private DM

Send the real message

Your DM copy, written once, delivered automatically to each commenter.

Dual-Link

Attach two destinations

A primary CTA and a supporting one, each on its own tracked short link.

Measure

See which one won

Clicks, unique clicks and CTR per slot, per automation, per link.

Turn attention into an action

Every audience needs two answers, not one.

Automation can help you capture leads, route high-intent followers and drive qualified traffic — designed to create more chances to convert. What happens next still depends on your content and your offer.

Affiliate creators

Primary · Product link
Secondary · Sizing or review page

Coaches & consultants

Primary · Booking link
Secondary · Case study or pricing

Course creators

Primary · Checkout
Secondary · Syllabus or free lesson

Ecommerce

Primary · Product page
Secondary · Size guide or current offer

Newsletter creators

Primary · Signup page
Secondary · Bonus resource

Community builders

Primary · Join link
Secondary · Onboarding or resource hub
What it helps you do

Fewer missed comments. More qualified traffic to places you control.

RelayDM automates the reply and the tracking. It cannot promise sales, followers or conversions — what it changes is speed, consistency and visibility.

Capture leads faster

The reply goes out while the comment is still fresh, not hours later.

Save manual reply time

Write the message once; RelayDM sends it to every matching comment.

Respond around the clock

3am comments get the same answer as 3pm comments.

Route high-intent followers

Send the people who asked straight to the offer they asked about.

Two useful destinations

Give the ready buyer and the hesitant reader somewhere to go.

See which link performs

Per-slot click data tells you what to rewrite next.

The loop

Shorten the path from engagement to destination.

RelayDM does not create demand. It removes the steps between someone raising their hand and landing where you wanted them to go — then tells you what happened.

1Content
2Comment
3Automatic DM
4Two CTAs
5Click
6Lead · sale · booking
7Analytics
8Better next post
The loop is the product: what you learn in analytics changes the next post, the next trigger and the next pair of links.
Feature universe

Everything the relay needs, and nothing that pretends to exist.

Live capabilities are shipped and running today. Anything still in build is labelled Coming soon.

Live

Reel & post comment triggers

Watch a specific Reel or post, or every piece of content on the account.

Live

Keyword & any-comment rules

Exact keywords, phrase contains, or fire on any comment at all.

Live

Public comment reply

Post an approved reply under the comment so the thread never looks ignored.

Live

Automated DM delivery

Private replies delivered through the official Meta messaging API.

Live

Two tracked destinations

A primary and a secondary CTA in one DM, each measured on its own.

Live

Reusable tracked links

Build a link once and reuse it across automations and campaigns.

Live

UTM builder

Attach source, medium and campaign so your analytics stack agrees with ours.

Live

Per-link analytics

Clicks, unique visitors and CTR split by primary and secondary slot.

Live

Automation performance

Comments captured, DMs attempted, delivered and failed — per automation.

Live

Audience activity

See which followers interacted, when, and through which automation.

Live

Multi-account workspaces

Connect additional Instagram accounts as your plan allows.

Live

Templates & catalog

Start from a proven structure instead of a blank automation.

Live

Safe Meta OAuth

You authorise through Meta. We never ask for your Instagram password.

Live

Webhook processing

Verified inbound events, processed server-side with workspace isolation.

Live

Quota handling

Server-enforced monthly DM limits with clear in-app usage meters.

Live

Regional billing

Your local currency and price resolved automatically — no selector to hunt for.

Coming soon

Story reply triggers

Trigger a relay from a story reply instead of a comment.

Coming soon

Inbox keyword triggers

Respond to keywords typed directly into the DM inbox.

Trigger coverage

Start the relay from the places buyers actually speak up.

Reel comments

Live

Post comments

Live

Keyword comments

Live

Any-comment trigger

Live

Story replies

Coming soon

Sponsored / ad comments

Coming soon

Inbox keywords

Coming soon

Under the hood

What actually happens after someone comments.

No black box. Here is the pipeline in plain English, in the order it runs.

    1. The comment reaches us

    Meta sends a verified webhook event to RelayDM the moment a new comment lands on a connected account.

    2. Trigger matching runs

    We compare the comment text against your rules — exact keyword, phrase contains, or any comment — and check the automation is active.

    3. Your public reply is posted

    The reply you approved when building the automation is posted under the original comment. Nothing improvised.

    4. The private DM is sent

    The message goes out through Meta's messaging API, carrying your primary and secondary destinations.

    5. The click is redirected and recorded

    Each destination is a tracked short link. We record the slot, timestamp and unique visitor, then forward to your real URL.

    6. Analytics update

    Automation performance and per-slot link stats refresh, retained for as long as your plan allows.

Built for your niche

The same relay, tuned to what your audience is actually asking.

Pick a niche to see a realistic trigger and a two-destination pairing. These are worked examples, not customer data.

Fashion & beauty

Outfit questions answered in seconds

Typical trigger words: “link”, “where from”, “shade”

Primary destination

Shop the exact piece

Secondary destination

Size & fit guide

Inside the product

Six parts, one loop: match, reply, send, track, learn, repeat.

Everything below exists in the app today. Screens on this page are original demonstrations with illustrative data.

Trigger engine

Match an exact keyword, a list of keywords, or any comment on a chosen post. Case-insensitive matching with emoji and punctuation tolerance.

  • Per-post or account-wide
  • Multiple keywords per automation
  • Optional public reply

Dual-Link DM

One DM, two destinations: the offer they asked for and the answer to the hesitation. Each slot is a separate tracked link.

  • Primary + secondary slots
  • Reusable link library
  • UTM builder per link

Send rules

Guardrails so the automation behaves like a person would: one DM per commenter per automation, quiet handling of repeats.

  • Duplicate protection
  • Per-automation pause
  • Draft before activating

Link management

Short tracked links you can reuse across automations, rename, and retire without breaking the DM you already sent.

  • Editable destinations
  • Slug per campaign
  • Click history per link

Analytics

The whole funnel in one place — comments captured, DMs sent, and clicks split by primary and secondary slot.

  • Per-automation view
  • Date range selection
  • Retention by plan

Integration surface

Built on the official Meta API with a webhook layer, so events can be forwarded to the rest of your stack on Pro.

  • Official Graph API
  • Webhook events
  • No password sharing
Recipes

Six automations you can rebuild in about a minute each.

Each recipe is just a trigger, a public reply, a DM and two destinations — the same four fields you fill in the builder.

Product drop

Keyword
LINK
Reply
just sent it to your DMs 💌
Link 1
Product page
Link 2
Size & fit guide

The ready buyer checks out; the unsure one gets the answer that removes the doubt.

Course launch

Keyword
LEARN
Reply
check your DMs for the details ✨
Link 1
Enrolment page
Link 2
Free lesson

Warm leads enrol now, cold leads sample first instead of leaving.

Webinar / event

Keyword
JOIN
Reply
sent you the link 🎟️
Link 1
Registration form
Link 2
Agenda & timings

Registrations and logistics questions stop competing for the same link.

Affiliate promo

Keyword
DEAL
Reply
DM'd you the code 🔗
Link 1
Affiliate offer
Link 2
Honest review post

Per-slot clicks show whether the offer or the proof is doing the work.

Coaching call

Keyword
CALL
Reply
just messaged you 📅
Link 1
Booking calendar
Link 2
Programme breakdown

Bookers book; researchers read — both without you typing anything.

Waitlist

Keyword
WAITLIST
Reply
you're on the list 🙌
Link 1
Waitlist form
Link 2
What's coming

Captures intent at the moment of interest instead of hours later.

What you can automate

Everything below already ships in the product.

No roadmap items dressed up as features.

Keyword comment → DM

Fire only when a comment contains your trigger words.

Any comment → DM

Reply to every comment on a chosen post or Reel.

Public reply + private DM

Answer publicly and follow up privately in one run.

Primary + secondary CTA

Two destinations in a single conversation.

UTM builder

Attach source, medium and campaign without hand-editing URLs.

Reusable tracked links

Save a destination once and reuse it across automations.

Pause & activate

Turn an automation off the moment a promo ends.

Analytics by automation & link

Comments, DMs, delivery, clicks and CTR.

Audience interaction history

See who commented, who was messaged and who clicked.

Multiple Instagram accounts

1, 3 or 10 connected accounts depending on plan.

Template workflows

Start from a ready-made automation in the catalog.

24/7 delivery

Comments at 3am get the same reply as comments at 3pm.

Opportunity calculator

Do the math with your own numbers.

Nothing here is a benchmark or a forecast — every input is an assumption you control.

Your assumptions

1,200
70%

Depends on trigger keywords and who is eligible to receive a DM.

25%

Your own estimate — combined across the primary and secondary destination.

4%

Illustrative estimate

$168

per month, using your numbers above

DMs sent
0
Link clicks
0
Sales / leads / bookings
0

This is arithmetic on assumptions you entered, not a forecast, benchmark or promise. Real results depend on your content, audience and offer.

Analytics

Know which post, which automation and which link actually worked.

Every number comes from your own workspace once automations start running.

Per-slot attribution

Clicks, unique visitors and CTR for the primary and secondary link, tracked separately.

Per-post breakdown

See which Reel or post produced the comments, DMs and clicks.

Retention by plan

30 to 365 days of history, depending on your plan.

From attention to outcome

Fewer steps between the comment and the thing you want them to do.

RelayDM cannot guarantee the last step — what it removes is the friction, the delay and the blind spots on the way there.

Content

A Reel or post that earns attention.

Comment

A public signal of interest you can act on.

DM

A private, instant, consistent response.

Click

A tracked visit to a destination you own.

Opportunity

A lead, booking or checkout you can follow.

RelayDM vs doing it manually

The same job, minus the copy-pasting.

You can absolutely do this by hand. The question is what it costs you at 500 comments a month.

Manual replies compared with RelayDM automation
Doing it manuallyWith RelayDM
Reply speedWhenever you next open the appAutomatic, around the clock
Effort per commentRead, reply, copy the link, paste itWritten once, sent every time
Links per conversationUsually one, typed by handTwo tracked destinations
TrackingNone, unless you build UTMs manuallyPer-link and per-slot click data
ConsistencyVaries with your energy and timezoneIdentical for every commenter
HistoryScattered across notificationsSearchable audience & conversation log
Setup & trust

Live in three steps, on the official API.

RelayDM connects the way Instagram intends apps to connect — through Meta's own authorisation screen.

1

Connect with Instagram

Authorise through Meta's official login. You approve the permissions; we never ask for your password.

2

Build one automation

Pick the post, set the keyword, write the public reply and the DM, then attach two tracked links.

3

Activate and watch

New matching comments get a reply and a DM automatically, and clicks land in analytics per slot.

See the full walkthrough

Official Meta API

Built on the Instagram Graph API — no browser automation, no scraping, no password sharing.

Revocable access

Disconnect from RelayDM or from Instagram at any time; tokens stop working immediately.

Scoped permissions

Only the messaging and comment permissions the automation needs are requested.

Workspace isolation

Automations, links and analytics are scoped to your workspace with row-level database rules.

Retention you control

Analytics history follows your plan's retention window; disconnecting stops new data collection.

Honest demos

Every screen on this site is an original demonstration with illustrative data, never a customer account.

How RelayDM compares

An honest look at where we fit.

ManyChat is the stronger choice if you need broad multi-channel automation. LinkDM is a capable Instagram-focused tool with a free tier. RelayDM's intended edge is narrower: Dual-Link DMs, independent link analytics, localized pricing and a simpler creator workflow.

Feature and pricing comparison between RelayDM, ManyChat and LinkDM
RelayDMManyChatLinkDM
Published starting paid priceFrom $8/mo (US) · local currency elsewhereEssential from $14/mo billed annuallyFree tier · Pro $19/mo
Regional / local currency pricingYes — detected automaticallyNot confirmed from public pricingNot confirmed from public pricing
Instagram comment-to-DMYesYesYes
Two tracked CTA destinations per automationYes — the core ideaNot a published plan featureNot a published plan feature
Independent primary / secondary link analyticsYes, per slotBroad analytics; per-slot not publishedClick analytics published
Multi-channel (WhatsApp, Messenger, TikTok…)No — Instagram onlyYes, broad multi-channelInstagram-focused
Simple Instagram-first workflowSingle-screen builderFull flow builder, more to learnFlow automation published
DM / account limits1k–20k DMs · 1–10 accounts by planContact-based tiers; see public pricingFree: 1 account / 1k DMs · Pro: 3 accounts / 25k DMs

Competitor pricing and features are based on their public pages checked August 2026 and may change. Where a public page does not confirm a capability we say so rather than marking it unavailable.

Pricing

Priced for where you are, billed monthly.

Three plans, every one of them including Dual-Link DMs and per-slot analytics. No setup fee, no annual lock-in.

Local pricing for United States, detected automatically.

Starter

For creators launching their first offers.

$8 /mo

Billed monthly in USD

DMs / month
1,000
Instagram accounts
1
Active automations
3
Analytics retention
30 days
  • 1 Instagram account
  • 3 active automations
  • Dual-Link DM with per-slot tracking
  • Tracked links + UTM builder
  • 30-day analytics retention
Start with Starter

Growth

Recommended

For creators and brands shipping weekly.

$20 /mo

Billed monthly in USD

DMs / month
5,000
Instagram accounts
3
Active automations
15
Analytics retention
180 days
  • 3 Instagram accounts
  • 15 active automations
  • Dual-Link DM with per-slot tracking
  • Audience insights + advanced analytics
  • 180-day analytics retention
Start with Growth

Pro

For businesses running always-on funnels.

$30 /mo

Billed monthly in USD

DMs / month
20,000
Instagram accounts
10
Active automations
50
Analytics retention
365 days
  • 10 Instagram accounts
  • 50 active automations
  • Everything in Growth
  • Webhooks & integrations
  • Priority support · 365-day retention
Start with Pro

Every new workspace starts with a 7-day trial. Cancel any time from the billing portal.

Compare plans

Every limit and capability, side by side.

Limits come straight from the configuration the server enforces — the table cannot drift from the product.

Feature comparison across every plan
FeatureStarter$8/moSolo creators posting a few times a weekGrowth$20/moBrands and creators shipping weekly campaignsPro$30/moBusinesses and agencies running always-on funnels
Limits
DMs per month1,0005,00020,000
Instagram accounts1310
Active automations31550
Analytics retentionHow far back your click and DM history stays queryable.30 days180 days365 days
Automation
Keyword triggers
Any-comment trigger
Automatic public comment reply
Story & post replies
Duplicate-send protection per user
Dual-Link
Primary tracked destination
Secondary tracked destination
Per-slot click attribution
Reusable link library + UTM builder
Analytics
Comment, DM and click funnel
Per-automation breakdown
Audience insights
CSV export
Platform & support
Official Meta API connection
Team access to the workspace
Webhooks & integrations
Priority support
7-day trial on every plan · cancel anytimeChoose StarterChoose GrowthChoose Pro

Prices are shown in your local currency, detected automatically. No country selector needed.

How much does one campaign have to earn?

If a tracked campaign generates even one incremental sale, booking or lead worth more than your subscription, the software may cover its own monthly cost. Enter your own numbers — this is math, not a promise.

United States · $20/month

0 outcome

per month to break even on the Growth plan.

FAQ

The questions creators actually ask.

Your next comment can become a conversation.

Set up your first Dual-Link automation in a few minutes. Every workspace starts on a 7-day trial — no card required to build and preview.

Official Meta API · Cancel anytime · Support at hello@relaydm.app